Strategic Plan uses Balanced Measurement System to achieve Outcome Measures

As part of their four-year strategic plan, Saddleback College’s Office of Research, Planning and Grants has instituted a Balanced Measurement System for managing institutional effectiveness and achieving breakthrough performance. 

The system includes a series of performance measures with appropriate benchmarks, and sources of information; and performance and effectiveness of organizational strategies are analyzed using four perspectives: Internal Stakeholders, External Stakeholders, Financial and Operational Performance, and Growth and Innovation. 

For more information, contact Cathy L Hasson Ed. D., Director of Research, Planning, and Grants at (949) 582-4253

or chasson@saddleback.edu,

or visit http://www.saddleback.edu/serv/orpg/docs/planning_strategic_directions_2000.pdf

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