2020 Vision Master Plan Establishes Key Performance Indicators

Mt. San Antonio College has developed a 2020 Vision Master Plan to guide the college in planning, developing and delivering educational services.  As part of the Master Plan, key institutional performance indicators were developed.  Each indicator identifies a critical process, its customers, an expected outcome, a definition, whether or not information is available on the indicator, and its source.  The eleven indicators include:

• Recruiting and enrolling students

• Student assess

• Retaining students in classes

• Successful completion of certificates and degrees

• Successful completion of transfer, career, and basic skills courses

• Successful completion of workforce development related courses

• Successful progression in basic skills courses

• Successful transferring of students to four-year colleges and universities

• Placing career students in jobs

• Meeting and exceeding student expectations

• Meeting and exceeding employee expectations

For more information, visit www.mtsac.edu/college/governance/vision_2020/kipi.html

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