Glendale College initiated the Process Engineering Program (PEP) in 2000 to provide a methodology and structure for redesigning work processes and make improvements in measures of performance.

PEP uses systems engineering concepts to design and manage people, products and processes – all focused on meeting customer needs.  Implementation Teams included SOS Scheduling; Getting Everything Timely (GET); Instructional Office Redesign; HR Process; Retention; Financial Aid; Student Outreach; Advisement and Recruitment (SOAR); Financial Analysis Systems Team (FAST);  Technology & Information Made Easy (TIME); and GAMMA – Beyond Beta.

 For more information, visit www.glendale.cc.ca.us/staff/support/pe.htm or contact Linda Welz at lwelz@glendale.edu

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