Glendale is a highly diverse community with many residents for whom Spanish and

Armenian is their primary language. The goal of the practice is for students/employers to

achieve proficiency in occupational command phrases so that they can communicate

effectively to customers and co-workers. The college works with local industries that

serve and/or employ Limited English Proficient (LEP) residents and have a need to

quickly and efficiently communicate basic needs. Employers trained in Command

Spanish or Command Armenian can assess a customer’s needs or provide basic

information while working in conjunction with bi-lingual staff members. Occupations

that can benefit from training include police, fire, EMT, call centers, hospitality

industries, medical and dental, manufacturing, and construction.

ESL faculty conduct the classes on campus or in various shops. The classes are marketed

through community partnerships and events, through publications and networking.

Associate Dean, Instruction and Workforce Development

1500 N Verdugo Rd

Glendale, CA 91208

(818) 240-1000 x5158, jswinton@glendale.edu